Questions families ask us

Book the free assessment. A Qlive counsellor runs a live adaptive assessment with your child and walks you through the report. If you'd like classes, we recommend a teacher and a plan, and share the fees.

It's a live session of under an hour. About 40 questions adapt to your child's answers, moving from a warm-up to the topics where they need help, then a challenge round. You get a report showing what is secure, what is still being learned and where the gaps are.

Yes, with no obligation to book classes. You keep the report either way.

Yes. After the assessment you can ask for a 45-minute demo class with the recommended teacher. Where practical, the teacher you meet in the demo is the one who continues with your child.

KG to Grade 12, for CBSE, ICSE and ISC, Indian state boards, Cambridge and Edexcel IGCSE, IB, the British, American, Australian, New Zealand, Irish and Canadian curricula, and UAE and Saudi MOE.

All school subjects, including maths, physics, chemistry, biology, science, English, Hindi, Malayalam, Arabic, French, social science, economics, accountancy, business studies and computer science.

Yes. Every class is your child and one teacher, live. Nobody else joins.

Usually 60 minutes, at a fixed weekly time. How many classes a week depends on your child's goal and the plan agreed after the assessment.

For academic reasons: subject expertise, familiarity with your child's exact curriculum, suitability for their level, teaching style, and availability at your times. Where it helps, we also match the language your family speaks.

Every teacher goes through screening, two interviews, a recorded teaching audition reviewed by our academic team, and training in how Qlive teaches, before they meet a student.

We match another teacher and hand over everything: what has been taught, how your child learns best, and every Pulse result so far. Your child's plan and progress carry on, and your Student Success Partner stays the same.

A laptop or tablet with a stable internet connection works best, ideally with a stylus or mouse for writing on the board. A phone works in a pinch. Nothing needs installing.

A person at Qlive on your family's side. They own your child's goal with you, check in on progress, and arrange whatever helps: extra classes before an exam, a revised plan, a conversation with the teacher, or a different teacher.

It reviews students' progress and plans, sets and marks assessments alongside teachers, keeps lessons true to each curriculum, and supports teachers with advice and quality checks.

Qlive's AI-powered, activity-based learning platform, used in every class. Your child and the teacher each sign in and talk on Google Meet alongside it. Inside are lessons for your child's syllabus, 20+ kinds of activity, a board for writing and PenQ, our AI helper.

Qlive's assessment system: the free diagnostic, weekly worksheets, checkpoints every two to three weeks, term exams for some programmes, and marking with written feedback.

The app for Qlive students and families: classes in your timezone, one tap to join, a chat for each class with the teacher and the Qlive team, reminders, and your Student Success Partner. It's on Android and at my.qlivelearn.com.

PenQ is Qlive's AI learning companion and mascot. Teachers can use PenQ in Qlive Space to make a quick quiz, practice cards or a diagram. The teacher always leads the class.

Checkpoints every two to three weeks show progress against where your child started. You're told in the app when work is marked, and your Student Success Partner talks through how it's going.

No academy can honestly guarantee a result. What we commit to is careful planning, consistent teaching, regular checking, and changing the plan when your child needs something different.

Yes. For CBSE and ICSE Class 10 and 12, IGCSE, GCSE, A-Level and other final exams, teachers work through the syllabus, past papers and timed practice, and checkpoints show which chapters still need work.

Yes. The assessment finds where the gaps begin, and our Foundation programme rebuilds core skills in maths and languages level by level while keeping pace with school.

Fees depend on the subject, grade, curriculum and how many classes a week your child needs, so we share them after the free assessment.

You pay for classes actually taken. Your Student Success Partner explains the details for your plan.

By UPI, Indian bank transfer or card, or by international bank transfer in AED, GBP, USD, EUR or AUD.

Yes. One-to-one classes are recorded so our team can review teaching quality and look into any concern quickly.

We follow India's Digital Personal Data Protection Act, do not sell personal information, and delete data when you ask. Our privacy policy explains what we collect and why.

Your Student Success Partner first. For privacy matters or a formal grievance, write to privacy@qlivelearn.com.